Holiday Inn Toronto Downtown Centre by IHG
What Guests Say
Patrick
December 2024
Clean Close to transport Excellent breakfast Close to several downtown landmarks
Kevin
August 2025
The bed was very comfortable! The room was clean. There was ample Dove shampoo, conditioner and body wash provided in the shower and hand soap and lotion at the sink.
Michelle
June 2024
The hotel was easily accesible by Train from the airport. It was just a short walk coming out of the subway. The location is also pretty central, with Eaton Centre and Nathan Phillips Square just walking distance away. Check in was fast and straighforward with a very welcoming staff. The view from our room was quite nice since we were on the top floor. It was a skyline of downtown Toronto with the CN tower visible. It lights up nicely at night. The bed was big and really comfty and the room had everything we needed. Water bottles were replenished everyday by housekeeping.
Carla
May 2024
The location was really good. Subway station was just outside the hotel which we used many times. We also walked Younge street to the CN Tower which was a gentle stroll of around 25 mins. Also we walked to the Ontario Museum which again was also only a 25 mins walk Breakfast was nice and there was a good choice of food. Front staff were really good if you needed any help with anything. We were at the back of the hotel - no road noise at all. In fact no noise at all. From the hotels location you can basically get whatever you need (shops , food , bars , subway , bus , tram etc)
Lee
June 2025
All staff were exceptional. From check in to check out I felt taken care of - from the waiters at breakfast to "my" housekeeping lady (Paulette on the 18th floor) - everyone were cheerful, helpful and very professional. The location was great in the downtown core and close to transit so it was very easy to get to attractions like the island, blue jays games etc.
Patterson
October 2025
Excellent location, booked a year in advance so got a really good price which meant it was excellent value for money. Lovely and clean room, offers luggage storage on your last day with very friendly staff, fridge in room with complimentary water every day of your stay. Subway station outside the front door. Dove branded shower and hand products in bathroom was also a nice touch.
Jacob
May 2025
The staff were so friendly and helpful. 10/10. Beds were really comfortable - they had both firm and soft pillows on the bed so you had a choice - had never seen that before! I ate in the restaraunt twice for dinner - food was really good for hotel standards. Pool was great with great opening hours. Free water in the room was a lovely touch. Subway right down the road, with an overwhelming choice of restaraunts nearby! Would definitely stay again. I did not try breakfast or use the parking facilities.
Ella
February 2025
My stay at Holiday Inn was absolutely exceptional. From the moment I arrived, I was impressed by the professionalism and warmth of the staff. Every team member I interacted with was exceptionally well-trained, attentive, and genuinely committed to ensuring a comfortable and seamless stay. Their hospitality truly sets this hotel apart. Breakfast was another highlight of my stay. This was the first time I have ever seen fresh blueberries and blackberries included in the fruit selection at a hotel! Having previously stayed at Marriott, Hilton, and Hyatt in different countries, I can confidently say that Holiday Inn goes above and beyond in providing thoughtful and delightful touches that elevate the experience. The variety and quality of food served for breakfast made each morning special, and it was clear that a lot of care had gone into selecting and presenting it. Overall, Holiday Inn combines excellent service, attention to detail, and a truly welcoming atmosphere, making it a standout choice for any traveler. I cannot recommend this hotel highly enough and will definitely return on my next visit
Johny
September 2025
The bed was extremely comfortable and the room had a fridge, tv, safe, hairdryer. Upon request they brought me a kettle. The receptionist gave me room options and I got to choose a quiet room. The staff were really helpful, kind and polite. The location really suited me, and was right beside a metro and bus stop. It was really quick to get to all the main attractions and in walking distance of good restaurants and bars.
Jane
October 2024
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